Managed IT Services For Companies Providing Professional Services

Having the right tools to keep your business connected, profitable, and secure.

Time is of the essence in the office environment of those providing professional services. When customer satisfaction and employee productivity are on the line, you can’t afford to waste time with unreliable networks, incompatible software, and communication breakdowns. That’s where NAC Technology comes in.

We understand the challenges your company faces. Management, customer support, and salespeople need access to their technological tools. Your productivity tools must be properly integrated and your network must stay up and running. Effective IT solutions will position your organization for success by:

Delivering local & remote solutions to keep your team in contact

Ensuring your productivity tools work well together

Maintaining your network as a stable foundation for your business

Protecting and archiving your electronic files and data

We know the technology tools that companies providing professional services rely on every day. Let us manage your IT so you can manage your business.

LET'S GET STARTED!

Common Pain Points Our Professional Service Clients Face

NAC Technology will handle all of your hardware, software, cloud computing, networking, and cybersecurity needs. Ask about our encrypted email service, data encryption, secure networking, and secure guest Wi-Fi offerings.

Email issues – setting up computers and phones, spam filtering, Outlook problems

We’ll add your business email to your computers, to your phones, to your tablets, all synced in the cloud, together. We use the latest in filtering for spam, phishing, malware, spoofed / forged emails, etc. Want to make sure emails you send don’t go into someone’s spam folder? We can use DKIM/SPF/DMARC to authenticate your outbound emails.

Printer issues – adding shared network printers, troubleshooting printer problems

Do people end up not being able to print, because printers get replaced, or drivers are out of date? We can install the printer profiles on a server, and share them out to each workstation. Every workstation on the domain can have the same printers, automatically, pre-configured, even tricky ones like large-format plotters.

Software updates – application & Window updates, device driver updates, troubleshooting compatibility problems

Modern computers have a variety of different software and hardware that all has to work together. The latest Windows Updates may provide security, but then causes something else to break. We have patch management to keep you updated, and we can work on compatibility for any legacy software you rely on. Computers from Dell, HP, Lenovo, etc also have firmware updates, device driver updates, and more that we can keep on top of for you. We can also help manage Adobe, Dropbox, Teams, and other software.

QuickBooks & Sage issues – company file issues, software updates, multi-user issues, backups

QuickBooks needs some hand-holding sometimes – updating server version, client version, backing up the company file, repairing corrupted data, or multi-user issues. NAC can help with all of that. We’re also familiar with Sage, and many other industry-specific software installations.

Restore accidentally deleted files from backups

Backups are one of the most crucial yet often overlooked necessities for any business. At some point, someone WILL delete something and wish they had it back. We can manage hourly incremental backups, including offsite (cloud) backups, that not only let us restore an entire server in the event of a disaster, but easily let us recover individual files and folders from any time in the last month, or more.

VPN & Remote Desktop connections for people working remotely & securely

Working from home is vital for some people, but it’s frustrating when you can’t do everything you can do at the office. One solution is to use a VPN (virtual private network) to connect to the Office network from home, and then use Remote Desktop to actually just do all your work from your office computer. That way, no matter where you are in the world, all your files and information is exactly where it always is. We can make this happen easily and with proper security.

Basic troubleshooting for VoIP phones

A lot of common problems with VoIP phones don’t require a call to the phone vendor. A reboot of the device, or restarting a service on the phone system hub, or vlan mismatch may all be things NAC can handle directly for you. But if necessary, we can call your VoIP provider for you and follow up on the issue until it is resolved.

Onboarding – setting up work stations for new employees, installing & configuring it, creating new logins, managing software licenses, etc.

Hiring a new employee is already a lot of work. NAC can make the process easier, though. We craft onboarding procedures, so that when you take on a new employee, you just send us their name and contact info, and we can setup their workstation, accounts, email, mobile devices, manage the software and licenses they’ll need, etc. When an employee leaves, we can do the same in reverse, lock down their account, archive their company e-mail, etc.

General WiFi issues for all employees both local & remote

Not all Wi-Fi networks are the same. Some locations have the older 2.4GHz radio band just saturated, and you get miserably slow speeds. We can force your computer to use the faster 5GHz band, and for incompatible computers, A $20 wi-fi adapter from Amazon will solve that problem. Other times a device may keep jumping between two nearby access points, and it needs to be told which one to use by default. There are many networking pitfalls that NAC can resolve.

Improved efficiency & greater profitability is easier than you think.